Refund Policy

1. Refund Eligibility

Due to the instant delivery nature of our digital service, all purchases of minutes are final and non-refundable once the minutes have been added to your account. However, if you experience technical issues that prevent you from using your purchased minutes, please contact our support team.

2. Technical Issues

If you encounter technical issues that prevent you from using our service effectively, we will:

• Investigate the issue thoroughly
• Attempt to resolve the problem
• If unresolvable, compensate you with additional minutes or provide a refund at our discretion

3. Accidental Purchases

If you believe you've made an accidental purchase, contact us within 24 hours of the transaction. While we handle these cases individually, we cannot guarantee a refund if the minutes have already been used or added to your account.

4. Contact Us

For any refund-related inquiries, please contact us at [email protected]. Include your account email and transaction details to help us assist you more efficiently.